Passengers with reduced mobility

On the bus

The driver decides where a bag or a walking aid goes, so that the aisle stays clear.

Before you travel

Not every coach has a ramp or room for a wheelchair. Call the carrier before you buy the ticket and say what help you need: boarding, luggage or a particular seat.

Arrive at the station early, so you have time to reach the platform.

Frequently asked questions

Can I board a coach in a wheelchair?
It depends on the coach: not all have a ramp or room for a wheelchair. Call the carrier before you buy the ticket and ask whether the departure's coach is accessible.
Can I take a walking aid on the bus?
Yes. The driver tells you where to put it, so that the aisle stays clear. If it is a wheelchair, call the carrier first: not every coach has room for one.